Q&A
Grace Biotech
About Dietary Supplement Products
1.How is the expiration date calculated?+
The shelf life of a product varies depending on the type of formula, typically ranging from approximately 12 months to 15 months.
2.I would like to order a standard formula. When can I expect to receive the product?+
After confirming the nutrition labeling and flavor with the customer, it will take approximately 6 months to receive the products.
3.How long should the product be consumed after opening?+
After opening, the vacuum seal of the iron canister has been compromised. To prevent the contents from deteriorating due to prolonged exposure to air, please consume them as soon as possible.
4.How to handle product issues?+
Please contact us gracebiotech@gracebiotech.com,
and we will process it as soon as possible.